Privacy Policy for SNGDC
Last Updated: December 5, 2025
1. Introduction
SNGDC (“we”, “us”, “our”) operates the website https://sngdcp.com/ (the “Website”) and related online services for distribution of synthetic natural gas and related billing/payment services. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By accessing or using our Website or services, you accept and consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect or process the following types of information depending on how you interact with the Website or use our services:
a) Personal Information you provide voluntarily
Name
Address or service location
Contact information (phone number, email address)
Billing or payment related information (for payment processing)
Any other information you share when you contact us or use services (support requests, forms, etc.)
b) Usage & Device Information (automatically collected)
IP address
Browser type, device type, operating system
Usage data: pages visited, date/time of access, duration, actions on site (e.g. search, viewing account, payment initiation)
Cookies or similar tracking data, if used
3. How We Use Your Information
We use your information for purposes including, but not limited to:
Providing and managing our services (gas supply, billing, payment processing).
Processing payments, invoices, order history, transactions.
Communicating with you — customer support, service updates, notifications, confirmation of payments or changes.
Improving website functionality, security, and user experience.
Preventing fraud, unauthorized access, abuse or misuse of our services.
Complying with applicable legal or regulatory obligations.
4. Data Sharing & Disclosure
We may share your personal information with:
Third‑party service providers engaged to perform services on our behalf (e.g. payment processors, hosting providers, IT support).
Legal or regulatory authorities if required by law, or to protect our rights, the rights of other users, or public safety.
Parties involved in mergers, acquisitions, or corporate restructuring (if applicable), subject to confidentiality.
We do not sell or rent your personal data to third parties for marketing or other purposes.
5. Cookies & Tracking
We may use cookies or similar technologies to collect usage and device information. These help us improve website performance, user experience, and for security measures.
You can disable or manage cookies via your browser settings — but note that some site functions may not work properly if cookies are turned off.
6. Data Security & Retention
We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or storage is absolutely secure — while we strive for security, we cannot guarantee it fully.
We will retain your personal information as long as necessary to fulfill the purposes outlined in this policy (service provision, billing, legal compliance, dispute resolution).
7. Your Rights
Depending on applicable law and your location, you may have certain rights with respect to your personal information, including:
Request access to the data we hold about you.
Request correction or updates of inaccurate information.
Request deletion of your personal information (subject to applicable legal or business obligations).
Opt-out of marketing communications, if any.
Withdraw consent for any future processing where lawful.
If you wish to exercise any of these rights, you may contact us (see Contact section below).
8. Third-Party Links
Our Website may contain links to third‑party websites or services (for payments, resources, external references, etc.). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before using them.
9. International Data Transfers
If any of your information is transferred to, or stored on, servers located outside your country (e.g. hosting services abroad), we will ensure adequate safeguards are in place according to applicable laws/regulations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
11. Contact Information
If you have any questions, concerns or requests regarding your privacy or data handling, please contact us at:
Email: info@sngdcp.com
Mailing Address: Plot 24, Street 1, Gulshan-e-Usman near Wadi e Sitara Gutwala, Faisalabad